There’s been a lot of discussion centred on the “guest experience” recently. It was a major theme at last year’s… Read more »
Give guests what they want
How are your summer bookings shaping up?
It’s June, so your attention is likely to be directed towards the peak summer season. We thought it might be… Read more »
Innovative upselling is the key to profitable self-catering
From dogs to hot tubs and semi-nude butlers, some self-caterers offer a riot of extras to tempt guests and maximise… Read more »
Be UpFront with Reviews
In an ideal world, as soon as each guest returns home, the first thing they would do is submit a… Read more »
Assess your accessibility
Do your properties offer safe and easy access for all? If not, you may well be missing out on bookings… Read more »
