Spreadsheet Chaos to Simplified Success…
With a portfolio of 35 properties, Anchor Bay Holidays faced a challenge. Their manual booking and channel management processes were time-consuming, error-prone, and just plain chaotic. Updating property details and pictures involved multiple platforms and created headaches with duplication and errors. Joining SuperControl in 2023, Anchor Bay Holidays has newly onboarded to the system. From the ups and downs to the “ah-ha” moments, Anchor Bay Holidays’ onboarding journey to becoming a full-fledged member of the SuperControl community is a story you won’t want to miss.
Onboarding Made Easy…
SuperControl to the rescue! Anchor Bay Holidays chose SuperControl’s all-in-one platform because of its API integration and full channel management capabilities.
With SuperControl, the onboarding process was a breeze. Thanks to SuperControl’s treasure trove of resources, help centre articles, and video tutorials, Anchor Bay Holidays was able to quickly grasp the system and get up and running in no time.
Anthony, Director of Anchor Bay Holidays, said: “The onboarding team was incredibly helpful, their patience and expertise helped us get up and running smoothly, and their friendly attitude made the whole process a joy. It’s refreshing to work with a company that values customer service as much as we do at Anchor Bay Holidays.”
On Track to Triumph…
Anchor Bay Holidays describes SuperControl as a total game-changer. They admit there was a bit of a learning curve, but once they got the hang of it, they found it to be super powerful and able to handle everything from channel management to direct bookings. Plus, they found that linking up with web developers who know the SuperControl system, like Creatomatic, was a huge help in setting up their website. Overall, Anchor Bay Holidays’ positive onboarding experience with SuperControl has led to a more efficient and streamlined property management system, allowing them to easily manage multiple properties across various booking channels.
“Switching to SuperControl has been a great decision. At first, we were a little apprehensive about the learning curve, but the team at SuperControl were so helpful and responsive every step of the way. You rarely come across a company with such a genuine commitment to customer success. SuperControl’s comprehensive features, user-friendly interface, and responsive support make it a top choice for any agency looking to elevate its self-catering management game. Thanks to SuperControl, we can now manage our properties with ease and confidence, and we’re excited to continue growing our business with them by our side.”
Book a discovery call today and explore SuperControl’s intelligent system that enables you to analyse, optimise, manage and grow your business.