Time to meet another member of the team behind SuperControl booking and management system. Introducing our Project Manager, Rosie Georgeson.
Tell us about yourself!
Having a two year-old doesn’t leave much time for hobbies, but any spare time I have I just enjoy going for walks with my family and taking mini-adventures; whether it’s a trip to the beach or manic kids soft play dates. There’s never a dull moment!
How long have you worked at SuperControl? What’s changed in that time?
Nearly six years. SuperControl has grown so much since I first started. It’s more than an online booking system with good availability calendars. The industry has changed over the years and we’ve stayed up-to-date. It’s been a great experience to see a company grow from strength-to-strength and become such a key tool for self-catering businesses.
Tell us about your current role.
I liaise between the developers and the support team to help build the work schedule for developing SuperControl to be the best it can be. We always listen to client feedback, and build their needs and wants into a suitable development plan.
What aspects of your job do you enjoy the most?
I enjoy working across all the different departments in SuperControl. My role means I work with the developers, support and marketing teams to ensure software developments are communicated and understood, by clients and colleagues.
What’s been your favourite moment during your time at SuperControl so far?
When we moved office from Orroland into the busy town of Castle Douglas. This seemed a momentous occasion as the company had just grown so much. Now we’re in the process of moving to an even bigger office later this year which is amazing!
What’s your favourite type of holiday? What do you look for in a holiday rental?
I love going abroad. I have recently booked a villa in Greece for later this year which is a first for me as I usually go to hotels. The villa has all the amenities you need to have a great time; a private pool, barbecue area, large garden and it’s in walking distance to the beach. What attracted me were the great photos they had on their website. A photo says a thousand words, I base my decision on them (as well as checking the most recent reviews).
The one thing that puts me off booking is if there are too many obstacles. I always buy online and booking a holiday is no different for me. I like to do it in my own time and search for deals. If a website doesn’t allow me to book online I look elsewhere. Also a website needs to be presented well on a mobile. I do all my searching on my phone and if it isn’t suitable for a mobile I just feel the website isn’t up-to-date and that puts me off booking entirely.