How SuperControl is preparing for PSD2

On 14 September 2019, new legislation called Payment Service Directive 2 (PSD2) will come into effect – aiming to reduce fraud and make online payments more secure. For holiday rental owners and managers this means that when charging (or authorising) a card that is not physically present, or when charging cards remotely, you’ll have to perform Strong Customer Authentication (SCA).

This new level of security involves improvements to 3D security (3DS).  3D security has been in place for years, it is the part of the online checkout process where you sometimes must enter a password in a small window served directly by your bank.  With these changes you will sometimes be asked for an additional security step, usually a code sent to your phone by SMS.

In this video (approx 25 minutes long), SuperControl’s Product Director and Co-founder, Robert Kennedy explains the actions that SuperControl is taking to prepare for PSD2 as at 2 September 2019:

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Jill Turner

Pls just write documents that i can read at my leisure rather than long winded videos

Jo Blaylock

Thanks for your feedback Jill. There is an article in the Help Centre that covers this information as well – which you can indeed read at your own leisure. Some people like to watch a video, some prefer to read articles – so we try to provide key information across all formats. Here’s the Help Centre article.


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