Work Smart

Self-catering resources

Using social media to improve customer service

It’s all very well getting lots of ‘likes’ on Facebook or a flurry of followers on Twitter, but how... Read More

Self-catering resources

Value for money

As we continue the Positioning for Performance series for self-catering accommodation owners, it’s time to look closer at value... Read More

Self-catering resources

Positioning for performance

Recent research indicates that today’s consumer wants everything right now. If you hear a song you like – download... Read More

Self-catering resources

To list or not to list?

Although in places we’re seeing some great occupancy rates, there’s no doubting that the reality for many operators is... Read More