Self-catering resources Using social media to improve customer service It’s all very well getting lots of ‘likes’ on Facebook or a flurry of followers on Twitter, but how... Read More
Self-catering resources Value for money As we continue the Positioning for Performance series for self-catering accommodation owners, it’s time to look closer at value... Read More
Self-catering resources Customer profiling Knowing your visitor is key to providing a fantastic holiday experience. Get this right and not only will it lead... Read more » Read More
Self-catering resources Positioning for performance Recent research indicates that today’s consumer wants everything right now. If you hear a song you like – download... Read More
Self-catering resources To list or not to list? Although in places we’re seeing some great occupancy rates, there’s no doubting that the reality for many operators is... Read More